Hi! Please note that there are 2 parts on granting user access - User Permissions and the Global Permissions section. Please make sure to go through both sections to provide sufficient access for your account audit.
PART I: USER PERMISSIONS:
In your Amazon Seller Central account:
- Hover over the Settings tab on the top right of seller central, click User Permissions.
- On the User Permissions page click Manage Permissions next to the user you previously invited - Seller's Arena
- Next, under each section listed in bold below, set the permissions:
Advertising - set to 'view'
- Campaign Manager
- Customer Engagement
Growth - set to 'view'
- Marketplace Product Guidance
Inventory
- Inventory Performance - set to 'view'
- Product Bundles - set to 'view and edit'
Performance - set to 'view'
- KPI Toolbar
- Voice of the Customer
Reports - set to 'view and edit'
- Business Reports and Sales Summary
Reports - set to 'view'
- Amazon Insights
- Amazon Selling Coach
- Brand Analytics
- Brand Catalog Manager
- Brand Dashboard
- Custom Reports
- Customer Metrics
- Fulfillment Reports
- Growth Opportunities
- Manage Your Experiments
- Operations Report
- Product Ads Performance Reports
- Promotions Performance
4. Click Continue at the bottom.
5. After the page refreshes simply confirm your selections are highlighted in green, and exit the page.
PART 2: GLOBAL PERMISSIONS:
a. On the Seller Central home page hover over the Settings tab on the top right, click User Permissions.
b. Select Manage Global Permissions next to our user name - Sellers Arena
c. Next, under Performance, select View on Brand Benefit Eligibility
d. Under Reports, select View on Brand Analytics
e. Scroll at the bottom and click Save Changes
Please let us know once you've completed this by emailing us at support@sellersarena.com.